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My Resume

Theresa M. Crosby

224 W. Laurel Ave.
Foley, AL 36535
theresa@catsncastleswriting.com

Objective:

To find a fulfilling career that makes the best use of my skills.

Experience

Accessories Specialist- Banana Republic Factory Store (Presently)
Responsibilities: Provide exceptional customer service to maximize sales and ensure customer satisfaction, support replenishment initiatives and utilize tools available, maintain merchandizing standards within department, communicate to Merchandizing Manager sell thru plans, and educate staff of Key Drivers and sales goals.

Sales Associate- Banana Republic Factory Store #6257 (06/01/99-05/01/00)
Responsibilities: Provide exceptional customer service to maximize sales and ensure customer satisfaction, maintain merchandising standards within zone, and communicate effectively to sales supervisor and customers.

Assistant Front Desk Receptionist- Health Plus, Inc. (07/01/97-present)
Responsibilies: Use typing skills to aid in typing the patient reports, use computer to update patient records, communicate effectively with patients, staff, doctors, customers, and retailers, use computer for patient billing (including insurance billing and filing), and communicate inventory needs to Office Manager.

Skills

Sales: Cashier, Customer Service, Replenishment
Computer: Windows 95/98, Web Page Design, Basic and Intermediate HTML
Office: Telephone Communication, Billing, Inventory, Word Processing, Filing

Education

AA English- Faulkner State Community College (May 2000)
Courses Taken: Major English and Literature Courses, Computer Graphics, Microcomputer Applications, Philosophy, Pre-Calculus Algebra, Finite Mathematics, Biology, Speech

Advanced Diploma - Foley High School (1997-1998)
Courses taken - Drama, Creative Writing, AP English, Marine Biology, Psychology, Gov't/Economics

Ira High School (1994-1997)
Courses taken - 3 years Theatre Arts, 3 years English, 3 years Spanish, 3 years science (including Biology & Chemistry), 2 years Algebra, Hunters' Education, Welding